Resume · Updated October 2026

Jafar
Sadique KK

جعفر صادق

Transportation Specialist at Amazon. I track linehaul shipments across five countries and use AI tools to take manual work off my team.

UAESaudi ArabiaEgyptTürkiyeSouth Africa
1,100+hours a year saved by automations I built with AI
1,000+NOC staff use my break-alert extension
2025Founders Award, Amazon

01About

Most of my job is catching delays early, getting the right people on them, and changing the plan before customers notice.

I run track-and-trace for Amazon linehaul across the UAE, Saudi Arabia, Egypt, Türkiye and South Africa, in a 24/7 NOC. A lot of that work was manual. I'm not a developer: I find the bottleneck, work out the fix, and use AI tools to build it. Those tools are now used by 40+ people and save about 1,100 hours a year.

Before this I spent nearly four years on the Alexa team in Arabic translation, QA and process improvement, where I earned my Lean Yellow Belt. I'm currently doing an MBA in Operations & Supply Chain at Jamia Hamdard.

02Selected work

i.

Faster incident handling

Problem
Handling network incidents meant a lot of repetitive data entry before anyone could work the actual problem.
What I did
Mapped the steps and automated the repetitive parts with AI tools, for 40+ people in 3 countries.

71%faster response, across 1,564 incidents a year

ii.

Delay detection and fleet reports

Problem
Spotting unaddressed delays meant checking live trip data by hand, and the next-day dark store fleet report was built manually for three countries.
What I did
Built Excel macros with AI help that pull the trip data, flag delays and produce the report for UAE, KSA and Egypt.

92%less processing time

iii.

Break-alert extension

Problem
In a 24/7 NOC, break adherence relied on people watching the clock, and missed returns left gaps in coverage.
What I did
Created a browser extension with AI tools that alerts staff in real time when their break ends.

1,000+staff using it; break violations down to zero

I design the process and the fix; AI tools write the code. Every tool here is in daily use by my team.

03Experience

2024 to now

Transportation Specialist

Amazon · UAE, KSA, Egypt, Türkiye, South Africa · Remote

  • Monitor linehaul shipments in a 24/7 NOC; flag docking, departure and arrival delays and coordinate the response with stakeholders.
  • Prepare daily, weekly and monthly performance reports used in business reviews.
  • Regional subject-matter expert; trained 20+ new team members.
  • Automated with AI tools the work described under Selected work, plus several end-of-day reports (from 15 to 30 minutes down to 2 to 3 each).

2020 to 2024

Translation Associate, Alexa Skills

Amazon India · Bengaluru · Dec 2020 to Aug 2024

  • Owned Arabic QA: led a 4-round user acceptance test of the Arabic templates, fixing language, formatting and link errors before rollout. Flagged 116 defects, including 21 Sev1/Sev2, and re-audited 82 skills.
  • Prepared data for weekly, monthly and quarterly business reviews; fixed timezone mismatches so the San José and Bangalore teams reported the same numbers.
  • Proposed an automated weekly report that the BI team built into a dashboard, saving about 1,600 hours a year.
  • Closed about 1,500 skill review cases and served as the point of contact for root-cause analysis.
  • Onboarded new auditors and support engineers; drew the case-handling workflow diagrams later used in training.

2020

Translator & Content Specialist

Pentacodes IT Solutions, UAE · May to Oct 2020

  • Translated social media ad copy between Arabic and English, adapting tone for regional campaigns, and proofread campaign content on tight deadlines.

2018 to 2019

Exam Assistant

Coordination of Islamic Colleges (CIC), Kerala

  • Ran exam preparation, coordinated external moderation of papers and helped build exam timetables and the academic calendar.

04Recognition

Awards

  • Founders AwardAmazon2025
  • Innovator AwardAlexa2023
  • Extra Mile AwardAlexa2023
  • Spot AwardsAmazonSeveral

Certifications

  • Fundamentals of Generative AIAWS2025
  • Lean Yellow BeltAmazon ALFA L22023
  • Lean White BeltAmazon ALFA L1

05Education

06Skills

Operations
Linehaul track and trace, disruption management, stakeholder communication, performance reporting, root-cause analysis
Improvement
Lean (DMAIC, value stream mapping, FMEA, Kaizen), AI-assisted automation, process mapping
Tools
Generative AI tools, Excel, BI dashboards, Visio
Languages
English, Arabic, Urdu, Malayalam (native)